Frequently Asked Questions
About the creations
Is every creation really unique?
Yes. Every creation is made by hand, with care and intention – and it is one of a kind in the world. Creations can be similar, but never identical.
What is the card that comes with the creation?
Every creation comes with an A5 card bearing its story and the intention with which it was born into the world.
Can I order a custom creation?
You can contact me and tell me about your idea. I create on commission when I connect with the request, and we’ll check together whether it’s a fit. I currently don’t sculpt pets that have passed away – out of a belief that souls who have left should be allowed to continue on their way in peace and quiet.
Are the creations suitable for children's rooms?
Yes, as decoration. Some creations are especially suited to children’s rooms and clinics. Please note they are not toys – the wool fibers are delicate and the creations are meant to be looked at.
Ordering & shipping
How do I buy a creation?
Message me on WhatsApp or call, and we’ll arrange the details together. Outside Israel you can also buy through my Etsy shop.
How much does shipping cost?
Shipping is priced separately from the creation, so you know exactly what the creation costs and what shipping costs.
Do you ship abroad?
Yes – through my Etsy shop, with shipping worldwide.
Can I return a creation?
All the details are on the Shipping & Returns Policy page.
Where do the workshops take place?
I live in northern Israel and travel to you – depending on the type of workshop and the location. Workshop details.
How to care for wool creations
A few simple habits, and your creation will stay with you for years
Dust
Gently shake off or brush with a soft brush. You can also use a hair dryer on cool air, from a distance.
Sunlight
Keep away from direct sunlight to preserve the colors over time.
Humidity & water
Do not wash or wet. Keep in a dry, ventilated place.
Moth protection
A sachet of lavender or a piece of cedar wood next to the creation – natural and pleasant.
Gentle touch
Wool fibers are delicate. The creations are meant to be looked at, not played with.
Storage
If packing – use a box with tissue paper, not a sealed plastic bag.