Clearly and simply
Shipping & Returns Policy
Shipping
- Shipping cost is priced separately from the cost of the creation and will be provided before the purchase is completed.
- Every creation is packed carefully and gently so it reaches you intact.
- Delivery time depends on the courier and the destination, and will be coordinated with you in advance.
- International shipping is also available through my Etsy shop.
Cancellations & returns
- A purchase can be cancelled in accordance with the Israeli Consumer Protection Law, 1981, within 14 days of receiving the creation.
- The creation must be returned in its original condition, unused and undamaged, in its original packaging.
- Return shipping costs are paid by the customer, unless the creation arrived damaged.
- Custom-made creations cannot be cancelled once work on them has begun, in accordance with the law.
- For any question – message me on WhatsApp or email bsr1441983@gmail.com.
Last updated: October 2026